Last Updated: [March 4, 2026]
This Privacy Policy describes how Zhi Creative (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.zhicreative.com (the “Site”) or otherwise communicate with us.
1. Information We Collect
To fulfill your order, you must provide us with certain information, which you authorized WordPress/WooCommerce to provide to us. This includes:
- Personal Identifiers: Name, email address, phone number, and shipping/billing address.
- Payment Information: Payment details are processed securely through [Insert Processor, e.g., Stripe/PayPal]. We do not store your full credit card numbers on our servers.
- Order Details: The specific creative products (postcards, magnets, etc.) you purchased.
- Usage Data: Information about how you navigate our site, collected via cookies (e.g., IP address, browser type).
2. Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including:
- To Provide Services: To fulfill your order, settle disputes, or provide customer support.
- Communication: We may use your email to send updates about your order or occasional newsletters (which you can opt-out of at any time).
- Partnerships: As we collaborate with local gift shops, we may share aggregated, non-identifiable data (e.g., “our best-selling magnet in Seattle”) to improve our physical displays.
3. Information Sharing and Disclosure
We value your privacy. We share your personal information for very limited reasons and in limited circumstances, as follows:
- Service Providers: We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies (USPS, UPS) and payment processors.
- Business Transfers: If we sell or merge the business, we may disclose your information as part of that transaction, only to the extent permitted by law.
- Compliance with Laws: We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to respond to legal process or to government requests.
4. Cookies
Our WordPress site uses cookies to enhance your shopping experience (e.g., keeping items in your cart). You can choose to set your web browser to refuse cookies, but some parts of the Site may not function properly.
5. Your Rights
If you reside in certain territories, including California (CCPA) or the EU (GDPR), you have specific rights regarding your personal information:
- Access: You may have the right to access and receive a copy of the personal information we hold about you.
- Change, Restrict, Delete: You may also have rights to change, restrict our use of, or delete your personal information.
- Complaints: If you wish to raise a concern about our use of your information, you have the right to do so with your local data protection authority.
6. Contact Us
For purposes of applicable data protection laws, ZHI creative am the data controller of your personal information. If you have any questions or concerns, you may contact us at: hi@zhicreative.com